Terms and Conditions

1. General

These terms and conditions apply to purchases of products from ElinoraLiv via our website. By placing an order, you agree to these terms.

2. Ordering and Payment

• All prices are listed and include VAT.

• Payment is made via our approved payment solutions on the website.

• Your order will be confirmed by email once the purchase is completed.

3. Delivery

• Orders are delivered within 2–7 business days.

• Once your order has been shipped, you will receive a tracking code by email.

4. Returns

• You have the right to return your order within 14 days of receipt.

• To make a return, please fill out our contact form with your order number and reason for the return. You will then automatically receive a return shipping label by email.

• Products should be returned unused and, if possible, in their original packaging.

5. Right of Withdrawal

• The right of withdrawal applies to all products that have not been used or damaged.

• For a full refund, the return must be made within the specified return period.

6. Liability

• ElinoraLiv is responsible for delivering products as ordered and ensuring they are in the described condition.

• We are not liable for indirect damages or losses that may occur from the use of the products.

7. Force Majeure

• ElinoraLiv is not responsible for delays or failed deliveries caused by circumstances beyond our control, such as strikes, fire, or transportation issues.

8. Changes to the Terms

• ElinoraLiv reserves the right to update these terms and conditions. Any changes will be published on the website.